The consequences of the Burnout Syndrome in the workers of the health services and the interventions to address it.

ABSTRACT

The impact of the Burnout Syndrome in the workers of the health services and specifically in the medical and nursing workforce is multidimensional. The consequences have direct connection with the health level of the workforce of health services, the quality of the given services to the patients as well as the effectiveness of the health system of a country. In the present study will be analyzed both the forementioned consequences that arise and the interventions of prevention of the Burnout Syndrome in individual and operational-organizational level. The preventive measures have objective on the one hand to improve the health of the workforce in the health units and on the other hand to optimize the efficiency and the effectiveness of all the grades of healthcare and generally the satisfaction of the patients from the health system. The Burnout Syndrome of the health professionals is a chronic problem and this specific disharmony, on which their mental and physical supplies come to imbalance with the increased working demands, don’t revealed instantly. On the contrary it is caused from components which gradually affect negatively their work welfare. These factors, such as the lack of personnel, the ambiguity of working roles, the absence of support from the head of the departments and the managers in the place of health and the deficiency of the administration in the discovery of alternative ways of the Burnout Syndrome confrontation, don’t create added value in the prevention and the treatment of the phenomenon.

Keywords: Burnout syndrome, quality of health services, workforce health level, effectiveness of health system